FAQs


I want to book a flight to Clark/Puerto Galera. How do I do that?
You can directly email us at sales@airtrav.ph but we'd prefer if you'd go to "Destinations" and click the destination of your choice. For each destination, we have a form you can fill out to book your flight. We’ll get in touch with you within 24 hours. 

Do you have flight schedules?
Yes! You can find our proposed flight schedules on each destination page.

I want to fly from Manila but to a different location. Can I book Airtrav?
Yes! Shoot us an email at sales@airtrav.ph and let us know where you want to go. We can have special chartered arrangements made for you.

I would like to get the whole plane for a fun trip with my family/friends. Is that possible?
Absolutely! We offer special chartered flights to your desired Philippine destinations.
You can email us directly at sales@airtrav.ph or fill out the contact form for inquiries and requests for quotation.

Are my handbag and laptop bag part of the 10kg baggage allowance?
No, handbags and laptop bags are not part of the baggage allowance. 10kg baggage allowance only applies to small luggages.

I am coming from NAIA, how do I get to your terminal in Manila?
You can ride a taxi or book a ride with Grab and request to be dropped off at Lima Gate or CCP Manila Bay.

I have a connecting flight to NAIA, how do I get there?
You can ride a taxi or book a ride with Grab and request to be dropped off at the airport. Please allocate 45 minutes to 1 hour travel time to the airport.

My resort in Puerto Galera is in Sabang/White Beach, how do I get there from Friday’s Puerto Galera?
You may arrange with your resort to have a boat pick you up at Friday’s. There will also be available boats docked in Friday’s that can drop you at Muelle Pier, where your resort can pick you up via van. 

AirTrav PH flies seaplanes. Can you land somewhere nearer to my destination?
No. We adhere to the safety standards and procedures and have specific ports where we can load and unload passengers.

What happens if it rains on the day of my flight?
To avoid disappointment, please keep in mind that flights only proceed if weather conditions are suitable. The decision to fly will be made by our Chief Pilot on the day based on the aviation forecast.

Are there age restrictions?
People of all ages are welcome. If you have a baby under 3 years old, he or she can sit on the lap of a parent and does not require a separate seat.

Are pregnant women allowed on board?
We take pregnant women on board however we recommend you consult the doctor prior to your flight.

Is your question unanswered in our FAQs? Reach out to us here or email us directly at sales@airtrav.ph.